Quality Policy & Commitment

Pursuit of Perfection in Everything We Do

At Trend our aims are to:
Be the first choice of our customers by:

  • Listening and responding to our customer needs
  • Focusing on delivering products and services with ZERO DEFECTS
  • Delivering our products and services on time to request

Enable Operational Excellence and continual Quality Improvement through use of Honeywell Operating System (HOS) & ISO9001

  • Ensuring ownership and accountability for all of our processes at the point of use
  • Ensurinng ownership and accountability for every process at point of use
  • Sharing knowledge, and standardisation on best practices
  • Knowing our supplier, process and product risks and managing them
  • Utilising robust New Product Introduction (NPI) and Quality management processes to manage quality and reliability over the life of our products
  • Systematic assessments and reviews that identify and eliminate performance gaps

Richard Church - General Manager - Building Control Systems​​​​​