Trend Control Systems
has been manufacturing in the UK for decades and continues to deliver
high-quality products from its award-winning facility in Horsham, UK. We spoke
to Mark Chaplin, Trend’s Integrated Supply Chain Leader, to find out more about
Trend’s manufacturing pedigree.
Made in the UK
As one of the world’s leading manufacturers of Building
Energy Management Systems (BEMS), Trend has a distribution and support network
covering over 50 countries. Mark Chaplin is proud of the role his team plays in
this success and explains, “Being ‘Made in Britain’ is still seen as a mark of
quality throughout the world. I want us to continue to be an exemplar of UK
based manufacturing by encouraging a culture of innovation – ‘we’ve always done it this way’ is the last
thing I want to hear!”
Mark and his team are based at Trend’s Horsham facility,
which builds and internationally ships more than 250,000 products each year. It
has benefitted from ongoing investment from parent company, Honeywell which in
May 2019 will see a New $800K Automated Surface Mount line installed to further
enhance the factory capability. The Horsham Factory was awarded Honeywell’s
Factory of the Year accolade in 2017, in addition to its prestigious Silver
Excellence award. Industry recognition in the form of Manufacturing
Construction and Manufacturing Excellence awards were also forthcoming in 2016.
UK manufacturing has weathered a few storms in recent
decades, and the most successful manufacturers in the UK are the ones able to
out-compete cheap overseas labour by making high-end products and inventing
new, more efficient manufacturing techniques. Trend is one of them.
High quality at high
“Everything Trend manufactures is made to order and shipped
within two working days in the UK. Because of this ability to produce and
deliver swiftly, Trend’s Partners have no need to hold on to stock thanks to
our 48-hour turnaround”, explains Mark.
Confidence in the quality and reliability of your BEMS is
vital, and Trend’s robust processes across its manufacturing operation mean
that the failure rate is extremely low. It’s this commitment to quality that
means Trend’s Partners and customers can ‘fit and forget’ a Trend product. In
fact, Trend is so confident in the quality of its products that it offers an
extended 5 year warranty.
The company’s market leading returns policy means that in
the unlikely event a product needs to be returned, a replacement will be
shipped within 48 hours, completely free of charge.
Trend’s commitment to excellence is woven through the
Mark explains: “Being a world-class manufacturing operation
relies upon meeting the highest standards, managing working capital
effectively, working closely with suppliers and optimising internal processes.
“We make sure we’re continually developing across the whole
manufacturing process, so we can stay one step ahead at all times and provide
the best possible service and products to our customers.”
To find out more
about Trend’s manufacturing capabilities please email: email@example.com or call the Trend team on 01403 211888