News

2017 Christmas shipping and holiday period factory closure

Nov 27, 2017
Please be aware that Trend will continue to ship product as normal up to and including Friday 22nd December.

Please note that shipments made on the 22nd December, within the UK, will be delivered to site/shipment address on Thursday 28th December.

Our production site in Horsham will be closed from 23rd December through to Monday 1st January 2018 and will be back to normal production hours on Tuesday 2nd January 2018.

Trend Customer Services will remain open as usual from Wednesday 27th December to Friday 29th December.

We are committed to maintaining a short lead-time and therefore UK & EU orders received and processed by 5pm on Friday 15th December will be guaranteed to be dispatched by Friday 22nd December to meet 2017 year-end financial calendar.

International orders outside of the EU need to be received and processed by 5pm Friday 8th December to allow for the appropriate documentation to be completed to guarantee shipment by Friday 22nd December.

As always, we have the flexibility to address any peaks in demand to ensure that we are able to maximise our capability to meet customer demand. Please continue to notify Customer Services of any large volume orders that could be on the way.